What's New

Platform updates, new features, and improvements

New
January 2026

What Is the New Professional Profile Building Feature?

RxSure now offers professional profile building, so independent practitioners can create verified public profiles that showcase their qualifications, specialisms, and patient reviews. Each profile displays your General Pharmaceutical Council (GPhC), GMC, or NMC registration badge, giving patients confidence in your credentials before they book a consultation. You can share your profile via a unique link or QR code, making it simple to promote your private clinical services through your pharmacy, clinic, or social media channels. Patient reviews and star ratings appear automatically after each completed consultation, helping you build a trusted online reputation over time. This feature is available on all RxSure plans and works alongside the existing platform features and your practitioner dashboard.

Build your reputation and attract more patients with your professional public profile.

Public practitioner profile page
GPhC/GMC/NMC verification badges
Patient reviews and ratings
Shareable links and QR codes
All Plans
New
January 2026

What Training and CPD Tools Are Now Available?

RxSure has launched a fully integrated training and continuing professional development platform designed specifically for pharmacist independent prescribers and clinical teams. The system provides service-specific training modules that cover each private clinical services pathway available on the platform, from initial patient screening through to clinical management and follow-up. All CPD activity is automatically recorded and time-stamped, making it straightforward to produce evidence for GPhC revalidation or Care Quality Commission (CQC) inspections. Competency assessments are built into each module, and downloadable CPD certificates are generated on completion. The training platform is included at no extra cost on all RxSure subscription plans, supporting both individual practitioners and multi-site teams. Visit our clinics page to learn how teams use these tools.

Keep your team trained and compliant with built-in learning tools.

Service-specific training modules
CPD tracking and recording
Competency assessments
Downloadable CPD certificates
All Plans
New
January 2026

How Does the New Incident Management System Work?

Report, investigate, and learn from incidents with structured workflows.

Simple incident reporting
Investigation workflow with root cause analysis
Trend analytics
CQC-ready reporting
All Plans
Improved
January 2026

What Has Been Improved in the Guided Consultation Templates?

Our consultation templates now include even more safety features.

Automatic contraindication blocks
Warnings at each noting area
Updated medication pathways
All Plans
Improved
December 2025

What Performance Improvements Were Delivered in December?

Faster page loads and improved mobile experience.

50% faster page loads
Improved mobile navigation
All Plans
November 2025

What Was Added to the Patient Portal in November?

Patients can now view their consultation history and upcoming appointments.

Consultation history view
Upcoming appointments calendar
Document downloads
Pro & Enterprise

Frequently Asked Questions About RxSure Updates

How often does RxSure release new features?

RxSure releases platform updates on a regular monthly cycle. Major new features are announced on this page and communicated directly to subscribers via email. Minor improvements, bug fixes, and security patches are deployed continuously without downtime, so your workflow is never interrupted.

Do I need to pay extra for new features?

No. All new features and improvements are included in your existing subscription plan at no additional cost. Some advanced features may be available only on Pro or Enterprise tiers, but core updates are always rolled out to every user.

Can I request a feature or suggest an improvement?

Absolutely. We welcome feedback from practitioners, pharmacies, and clinics. You can submit feature requests through the contact page or speak directly with your account manager. Many of the updates listed above were developed in response to user suggestions.

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