RxSure Head Office

Head Office
934 Stockport Road
Manchester M19 3AB
United Kingdom

Stoke Office
9 Howard Place
Shelton, ST1 4NN
United Kingdom

Contact Us

We'd Love to Hear From You

Have questions about RxSure? Our team is here to help. Reach out and we'll respond within 24 hours.

RxSure is a B2B software platform only. RxSure does not sell, dispense, supply or deliver medicines, and does not provide treatments.

RxSure is a UK-based clinical services software platform that helps pharmacies, clinics, and healthcare teams manage clinical records and documentation, consultation workflows, and stay aligned with GPhC standards — all through one digital platform. Our team is based in Manchester and Stoke-on-Trent and provides dedicated support to healthcare professionals across the United Kingdom. Whether you have questions about our platform, want to arrange a live demo, need technical assistance with your account, or would like to discuss partnership opportunities, you can reach us by phone, email, WhatsApp, or the contact form below. We aim to respond to all enquiries within one working day during business hours (Monday to Friday, 9 am to 6 pm GMT).

Get in Touch

What Happens When You Contact RxSure?

When you contact RxSure, you will hear back from a member of our Manchester-based support team within twenty-four hours on weekdays, or by the next working day for weekend enquiries. Our team includes pharmacy technology specialists who understand the specific challenges of running private clinical services in the United Kingdom, so you will speak to someone who can answer detailed questions about platform features, clinical workflow configuration, GPhC compliance requirements, and technical setup. For pharmacies and clinics considering RxSure, we offer a free thirty-minute live demo where a member of our team walks you through the entire platform, from patient booking and pre-screening through guided consultations, clinical document generation, and payment processing. During the demo, you can ask questions specific to your practice type and clinical services, and we will show you how to configure the platform for your exact requirements. There is no sales pressure and no obligation to proceed after the demo.

Frequently Asked Questions About Contacting Us

How quickly will I get a response? We aim to respond to all enquiries within twenty-four hours during business days. Phone calls are answered Monday to Friday, 9am to 6pm GMT. WhatsApp messages receive a response within a few hours during business hours.

Can I book a demo before signing up? Yes. Click the Book a Demo button above or call us directly on 01613830950 to schedule a free thirty-minute walkthrough of the platform. Demos are available Monday to Friday.

What if I need technical support? Existing customers can reach our support team via phone, email, or WhatsApp. For urgent platform issues outside business hours, email contact@rxsure.co.uk and our team will prioritise your request first thing the next working day.

Where is RxSure based? RxSure is developed and supported by Qastco Limited, a UK-registered company with offices in Manchester and Stoke-on-Trent. All patient data is stored in UK-based data centres with AES-256 encryption.

Business Hours

Monday - Friday 9:00 AM - 6:00 PM
Saturday 10:00 AM - 2:00 PM
Sunday Closed

All times are in GMT/BST (UK time)

Company Details

Company Name QASTCO Limited
Trading As RxSure
Registered Address 934 Stockport Road, Manchester M19 3AB
Country United Kingdom

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