Eliminating Double Data Entry in Pharmacy: Integration Guide
Stop entering the same information twice. Learn how system integration eliminates double data entry in pharmacy operations, saving…
Sexual Health Services
Digital Sexual Health Services for Pharmacies
Offer discreet, clinically governed sexual health consultations with online booking, pre-screening, clinical records, and confidential delivery.
Discreet, compliant consultations for pharmacies and clinics.
GPhC-Aligned
Zero Platform Fees
RxSure is a B2B software platform only. RxSure does not sell, dispense, supply or deliver medicines, and does not provide treatments.
Why Do Pharmacies Choose RxSure for Sexual Health Services?
Purpose-built tools for delivering sensitive healthcare services with confidence
Pharmacies choose RxSure for sexual health services because the platform provides a complete clinical workflow designed for sensitive consultations that need discretion, safeguarding, and regulatory compliance. The system includes age verification at booking, built-in NICE-aligned safeguarding prompts for under-18 consultations with Fraser competence assessment guidance, and discreet patient communication channels. Patients complete consultations through a secure branded portal with no shared waiting areas, addressing the privacy concerns that drive many individuals away from GP surgeries for sexual health matters. POM clinical services for contraception, erectile dysfunction treatments, and other sexual health medications are supported with real-time interaction safety checks, BNF-aligned reference data, and contraindication screening aligned with BASHH guidance. Payment processing runs through integrated Stripe or PayPal with zero platform commission, and delivery management includes plain packaging options with no external branding. Every consultation is fully documented with built for GPhC standards audit trails, consent records, and clinical decision documentation stored on UK-based encrypted servers.
Discreet Online Consultations
Patients book and complete consultations through a secure, branded portal. No waiting rooms, no overheard conversations. Video, phone, or in-person options available.
Age Verification & Safeguarding
Built-in age verification at booking. Safeguarding prompts and escalation pathways for under-18 consultations, aligned with NICE and GPhC safeguarding guidance.
Clinical Document Generation (POM)
Generate private clinical records for POM medicines directly from the consultation. Clinical decision support, clinical reference support, and contraindication checks included.
Delivery Management
Discreet packaging and delivery options for sensitive medications. Patients can choose collection or delivery, with plain packaging and no external branding.
Follow-Up Scheduling
Automated follow-up reminders for ongoing treatments and repeat clinical records. Patients receive discreet notifications by their preferred contact method.
Clinical Governance & Audit Trail
Complete consultation records for every patient interaction. Clinical decision documentation, consent records, and practitioner identification. All built for GPhC standards.
What Sexual Health Services Can Pharmacies Offer?
Pharmacies can offer a wide range of private sexual health services including oral contraception such as combined and progesterone-only pills, emergency hormonal contraception, erectile dysfunction consultations and clinical services, STI screening for common infections, period delay consultations, and uncomplicated UTI assessment and antibiotic clinical services. Some of these services, such as emergency contraception supply, can be delivered by registered pharmacists under a Patient Group Direction (PGD) without independent prescriber qualification, while POM clinical services for conditions like erectile dysfunction and oral contraception require independent prescriber status. RxSure supports the full workflow across all 38 PGD service templates in the platform, including sexual health PGDs. The key advantage pharmacies offer is accessibility and discretion. Patients can access support without a GP referral, often on the same day, through a confidential online or in-person consultation. RxSure provides pre-built consultation templates for each of these services at a flat £199 per month with zero platform fees and a free one-month trial.
Pre-built consultation templates for the most common pharmacy sexual health services
Contraception
Oral contraceptives and emergency hormonal contraception consultations.
Combined and progesterone-only pills
Emergency contraception (EHC)
Guided clinical screening
Erectile Dysfunction
Private consultations and clinical services for erectile dysfunction treatments.
Cardiovascular risk screening
Drug interaction checks
Discreet clinical record and delivery
STI Screening & Management
Consultation workflows that screen for and help manage common sexually transmitted infections.
Symptom assessment questionnaires
Clinically appropriate management pathways
Referral pathways for complex cases
Period Delay
Period delay consultations for patients needing menstruation management.
Contraindication screening
Clinical reference and timing guidance
Patient information leaflets
Morning-After Pill
Pharmacy consultations for emergency contraception with clinical added value.
Guided safeguarding checks
Efficacy window assessment
Ongoing contraception advice
UTI Treatment
Uncomplicated urinary tract infection consultations and clinical services.
Symptom assessment
First-line antibiotic clinical services
Red flag screening and GP referral
How Do Sexual Health Consultations Work on RxSure?
A secure, structured workflow from booking to treatment
Sexual health consultations on RxSure follow a four-step structured workflow that puts patient privacy first while maintaining full clinical governance. The process begins when the patient selects a sexual health service through the pharmacy's branded online booking portal, where age verification and initial eligibility checks are completed automatically. Before the consultation, a clinically guided pre-screening questionnaire captures medical history, current medications, allergies, contraindications, and the specific clinical concern, giving the practitioner a complete picture before the appointment. The pharmacist independent prescriber then reviews this information and conducts the consultation via video, phone, or in person, supported by clinical decision tools and contraindication alerts. Following assessment, the practitioner generates a compliant private clinical record, processes payment through integrated Stripe or PayPal, and arranges either collection or discreet delivery with plain packaging. The complete consultation record, including consent documentation and clinical reasoning, is stored for GPhC audit purposes.
1
Patient Books Online
Patients select a sexual health service through your branded online booking page. Age verification and initial eligibility checks are completed at this stage.
2
Pre-Screening Questionnaire
A clinically guided questionnaire captures medical history, current medications, allergies, and contraindications before the consultation. This saves chair time and ensures nothing is missed.
3
Clinical Consultation
The practitioner reviews the pre-screening data and conducts the consultation via video, phone, or in person. Clinical decision support guides the assessment and clinical decision.
4
Clinical Decision & Deliver
Generate a private clinical record, process payment, and arrange collection or discreet delivery. The complete consultation record is stored for audit and compliance purposes.
Why Do Patients Choose Pharmacy for Sexual Health?
Patients increasingly prefer pharmacies for sexual health services because they offer unmatched discretion, convenience, and speed of access. Unlike GP surgeries, pharmacies have no shared waiting rooms where patients might encounter neighbours or colleagues, and online consultations can be completed entirely from home. No GP referral is needed, and many pharmacies offer extended opening hours including evenings and weekends, with walk-in availability for urgent needs like emergency contraception. Access to NHS GUM clinics has declined significantly, with Public Health England data showing a sustained reduction in specialist sexual health clinic sites across England since 2015, pushing more patients towards community alternatives. Local pharmacists are among the most trusted healthcare professionals in the UK, and patients value the established relationship and non-judgmental environment. For time-sensitive treatments, pharmacy access is often same-day, compared to GP waiting times that can stretch to weeks.
Understanding what drives patients to your pharmacy over other providers
Discretion and Privacy
Many patients find discussing sexual health with their GP uncomfortable. Online pharmacy consultations offer a private, judgement-free experience from home, with no face-to-face requirement unless clinically necessary.
No GP Wait Times
GP appointments for sexual health can take weeks. Pharmacy consultations offer same-day or next-day availability, which is critical for time-sensitive treatments like emergency contraception.
Local and Accessible
Community pharmacies are on the high street, open evenings and weekends, and require no appointment for many services. Patients trust their local pharmacist and feel comfortable seeking advice.
Professional Clinical Care
Pharmacist independent prescribers are qualified to assess, diagnose, and manage sexual health conditions. Patients receive the same standard of clinical care as a GP consultation, with added convenience.
Frequently Asked Questions
Common questions about sexual health services in RxSure
What sexual health services can pharmacists provide?
Pharmacist independent prescribers can manage a range of sexual health conditions including contraception (combined pill, progesterone-only pill, emergency contraception), erectile dysfunction, period delay, and uncomplicated UTIs. For STI screening and treatment, pharmacists can provide clinical services where clinically appropriate and refer to specialist services when needed. The scope of clinical services depends on the individual practitioner's competence and training.
Do I need to be an independent prescriber?
To manage POM medicines for sexual health conditions, you must be a qualified independent prescriber (pharmacist, nurse, or other eligible healthcare professional). However, some sexual health services, such as emergency contraception supply under a Patient Group Direction (PGD), can be delivered by registered pharmacists without independent prescriber status. RxSure supports both clinical service and supply workflows across 38 PGD templates.
How does patient confidentiality work online?
All consultations are conducted through a secure, encrypted platform. Patient data is stored on UK-based servers with AES-256 encryption and full GDPR compliance. Patients access their consultation through a private portal, and all communications are confidential. Delivery packaging is plain with no indication of contents. RxSure is ICO registered and meets all GPhC data protection requirements.
What about safeguarding for under-18s?
RxSure includes built-in safeguarding prompts for consultations involving patients under 18. Age verification is required at booking, and the system presents Fraser competence assessment guidance where appropriate. If safeguarding concerns are identified, the platform provides escalation pathways and documentation tools. All safeguarding interactions are fully recorded for audit purposes, in line with NICE and GPhC guidance.
What are typical consultation fees?
Consultation fees for private sexual health services typically range from 15 to 50 pounds depending on the service. Emergency contraception consultations are often between 15 and 30 pounds, erectile dysfunction consultations between 20 and 40 pounds, and contraception reviews between 15 and 25 pounds. You set your own prices in RxSure, and the platform charges zero commission on consultations.
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