Eliminating Double Data Entry in Pharmacy: Integration Guide
Stop entering the same information twice. Learn how system integration eliminates double data entry in pharmacy operations, saving…
Healthcare Software Alternatives
Healthcare Software Alternatives: Which Approach Is Right for You?
Compare the four approaches to digital clinical workflows for UK pharmacies, clinics, and independent practitioners.
See why UK pharmacies choose RxSure over alternatives.
No credit card required
1 month free trial
RxSure is a B2B software platform only. RxSure does not sell, dispense, supply or deliver medicines, and does not provide treatments.
Understanding Your Options
What Are the Four Approaches to Digital Clinical Workflows in the UK?
Each model has genuine trade-offs. Here’s what they look like in practice.
UK healthcare professionals considering digital clinical workflows have four main options, each with distinct cost structures, ownership models, and scalability characteristics. Patient-facing platforms like online clinics let practitioners start quickly but retain control of patient data, branding, and revenue share. Building a custom system offers total control but requires £10,000 to £50,000 or more in upfront development costs plus ongoing maintenance and security obligations. Per-consultation SaaS platforms charge £3 to £15 per appointment, keeping initial costs low but creating unpredictable expenses that grow with volume. Flat-rate SaaS platforms such as RxSure charge a fixed £199 per month with unlimited consultations and zero platform fees, giving practitioners full ownership of patient relationships and data. The GPhC requires all digital clinical services platforms to maintain appropriate clinical governance regardless of the model chosen. Choosing the right approach depends on consultation volume, budget, and long-term growth plans.
Patient-Facing Services
Platforms that serve patients directly, so you act as a contractor within their system. They own the patient relationship, the brand, and the data. Revenue is typically per appointment, with the platform taking a cut of each consultation.
Trade-off: Fast to start, but limited control over pricing, branding, and patient retention.
Build Your Own
Custom development gives you full control over every feature and workflow. However, expect £10,000–50,000+ in upfront costs, months of development time, and ongoing maintenance, hosting, and security obligations.
Trade-off: Total control, but significant investment and you become responsible for compliance updates.
Per-Consultation SaaS
Platforms that charge £3–15 per consultation or transaction. Low barrier to entry, but costs scale directly with volume. As your practice grows, so does your software bill, making it harder to maintain healthy margins.
Trade-off: Low initial cost, but unpredictable expenses as you scale.
Flat-Rate SaaS (e.g. RxSure)
A fixed monthly fee (£199/mo for RxSure) with unlimited consultations, zero platform fees, and full feature access. You own the patient relationship, your brand, and your data. Costs stay the same whether you see 10 or 500 patients.
Trade-off: Higher fixed cost, but predictable and cost-effective at scale.
How Do Private Clinical Services Software Features Compare?
How the four approaches compare across key capabilities
When comparing private clinical services software, the critical differentiators are clinical features, data ownership, compliance tooling, and total cost of ownership. Patient-facing services typically include basic digital clinical workflows and patient booking but restrict white-label branding and multi-clinic management because the platform owns the patient relationship. Custom-built systems can include any feature but require months of development and ongoing technical maintenance for every regulatory change. Per-consultation SaaS platforms offer a middle ground with standard clinical tools but charge per transaction, making costs unpredictable at scale. Flat-rate platforms like RxSure include digital clinical workflows, online consultations, patient booking, payment processing, GPhC and CQC compliance dashboards (see CQC for the regulator’s standards), white-label branding, and multi-clinic management for a single monthly fee. The NICE evidence standards framework recommends that digital health technologies demonstrate clinical safety, data protection, and interoperability. Practitioners should evaluate each platform against these standards before committing.
| Feature | Patient-Facing Service | Build Your Own | Per-Consultation SaaS | Flat-Rate SaaS (RxSure) |
|---|---|---|---|---|
| Clinical & Services | ||||
| Digital clinical workflows | ✓ | Varies | ✓ | ✓ |
| Online consultations (video/phone) | ✓ | Varies | Varies | ✓ |
| Patient booking | ✓ | Varies | ✓ | ✓ |
| Patient management & records | Varies | Varies | Varies | ✓ |
| Payment processing | ✓ | Varies | ✓ | ✓ |
| Branding & Ownership | ||||
| White-label branding | ✗ | ✓ | Varies | ✓ |
| You own patient data | ✗ | ✓ | Varies | ✓ |
| Multi-clinic management | ✗ | Varies | Varies | ✓ |
| Compliance & Operations | ||||
| Compliance tools (GPhC/CQC) | Varies | ✗ | Varies | ✓ |
| API/integration | ✗ | ✓ | Varies | ✓ |
| Mobile-friendly | ✓ | Varies | ✓ | ✓ |
| Setup & Pricing | ||||
| Setup time | Days | Months | Days | Same day |
| Pricing model | Revenue share | £10k–50k+ upfront | £3–15 per consultation | £199/mo flat |
“Varies” means the feature depends on the specific product. This comparison reflects general categories, not specific competitors. Last updated: May 2026.
How Much Does Private Clinical Services Software Cost Per Month?
How costs scale as your practice grows
The monthly cost of private clinical services software varies dramatically depending on the pricing model and consultation volume. Per-consultation platforms charge between £3 and £15 per appointment, meaning a practice conducting 200 consultations per month could pay £1,000 to £3,000 monthly in software fees alone. Patient-facing services take a percentage of each consultation fee, making total costs dependent on pricing and volume. Custom-built platforms have lower recurring costs of £500 to £2,000 per month for hosting and maintenance, but require £10,000 to £50,000 or more in initial development investment. Flat-rate platforms like RxSure at £199 per month offer predictable costs regardless of how many patients a practice sees. For pharmacies or clinics conducting more than 30 consultations per month, flat-rate pricing becomes significantly more cost-effective than per-consultation models. The breakeven point where flat-rate pricing saves money compared to a £5 per-consultation model is approximately 40 appointments per month.
| Monthly Consultations | Patient-Facing Service | Build Your Own | Per-Consultation SaaS | Flat-Rate SaaS (RxSure) |
|---|---|---|---|---|
| 50 consultations | Varies (revenue share) | £500–2,000+* | £250–750 | £199 |
| 100 consultations | Varies (revenue share) | £500–2,000+* | £500–1,500 | £199 |
| 200 consultations | Varies (revenue share) | £500–2,000+* | £1,000–3,000 | £199 |
| 500 consultations | Varies (revenue share) | £500–2,000+* | £2,500–7,500 | £199 |
*Build Your Own ongoing costs include hosting, maintenance, and security. Initial development (£10k–50k+) is excluded. Per-consultation SaaS costs assume £5–15 per consultation; actual rates vary by provider. Patient-facing services typically take a percentage of consultation revenue rather than a fixed fee.
Who Should Use Each Approach?
The right choice depends on your practice size, budget, and growth plans
Patient-Facing Service
Best for:
- Practitioners who want to start quickly without marketing
- Those who prefer a ready-made patient flow
- Locum practitioners seeking flexible, ad-hoc work
- Practitioners testing private clinical services before committing
Build Your Own
Best for:
- Large healthcare organisations with in-house developers
- Highly specialised workflows that no SaaS covers
- Groups with £10k+ budget and months to invest
- Organisations needing deep integration with existing systems
Per-Consultation SaaS
Best for:
- Very low-volume practices (under 30 consultations/month)
- Those who prefer to pay only when they consult
- Practitioners in the early stages of building a patient base
- Seasonal or part-time private clinical services
Flat-Rate SaaS (RxSure)
Best for:
- Pharmacies and clinics scaling their private clinical services
- Multi-site groups wanting consistent workflow across locations
- Practices doing 30+ consultations/month (where flat-rate saves money)
- Those who want to own their brand, patients, and data
Frequently Asked Questions
Yes. Our onboarding team can assist with data migration from most platforms. The process typically takes 1–2 weeks depending on the volume of patient records and the export capabilities of your current system. Contact us for a free migration assessment.
You can run RxSure alongside your existing service while you transition. Many practitioners start by moving a handful of patients over, then gradually shift their full practice once they’re comfortable. There’s no pressure to switch everything at once.
Yes. RxSure includes multi-clinic management, allowing you to oversee multiple locations from a single dashboard. Enterprise pricing is available for groups with 5+ sites; contact our team for a tailored quote.
Everything: digital clinical workflows, online consultations, patient booking, payment processing, compliance dashboards (GPhC & CQC), patient management, white-label branding, AI clinical decision support, and UK-based data hosting. There are no hidden fees, no per-consultation charges, and no feature gating.
Most practices are fully operational on RxSure within 1–2 weeks. Same-day setup is possible for new practices without existing patient data. Our onboarding team provides hands-on support throughout the transition, including staff training and workflow configuration.
Ready to Compare? Try RxSure Free for 1 Month
No credit card required. Full access to every feature. See how flat-rate clinical management software compares for yourself.
1 Month Free Trial
No Credit Card Required
Cancel Anytime During Trial
Related pages
