Pharmacy Consultation Software for the UK
Pharmacy Consultation Software for Private Services
Run safe, structured, GPhC-compliant pharmacy consultations — from patient booking and SmPC-guided clinical workflows to private prescription generation, payment processing, and audit trails. RxSure is the all-in-one pharmacy consultation software built for UK pharmacists.
Trusted by 50+ pharmacies across the UK for private consultation management.
Understanding Pharmacy Consultations
What Is Pharmacy Consultation Software?
Pharmacy consultation software is a digital platform that structures, guides, and documents clinical consultations conducted by pharmacists and pharmacy staff. It ensures every patient interaction follows a safe, consistent clinical workflow and generates a complete audit trail.
As UK pharmacies expand into private clinical services — weight management, travel health, sexual health, and more — the consultation becomes the most critical and most regulated part of the patient journey. Pharmacy consultation software ensures:
- Clinical consistency — every consultation follows SmPC-guided templates, not memory
- Patient safety — automatic contraindication checks, drug interaction warnings, and dosage guidance
- Regulatory compliance — documentation meets GPhC standards for consultation record-keeping
- Time efficiency — pre-screening questionnaires and guided workflows reduce consultation time
- Revenue growth — professional booking system and payment integration attract more private patients
RxSure combines pharmacy consultation software with booking, e-prescribing, payments, and compliance — giving pharmacies a complete platform for private clinical services rather than fragmented point solutions.
Patient Journey
How Pharmacy Consultations Work with RxSure
From patient booking to prescription — a complete guided consultation workflow
Online Booking & Pre-Screening
Patients book through your branded online profile. They select a service, choose a time slot, and complete a pre-screening questionnaire based on SmPC criteria. You review their medical history, allergies, and current medications before they arrive — saving valuable consultation time.
Guided Clinical Consultation
During the consultation (face-to-face or video), RxSure guides you through every clinical checkpoint. SmPC-based templates ensure you cover medical history, contraindications, cautions, side effects, and patient consent. Safety blocks prevent you from proceeding if critical risks are detected.
Clinical Decision & Prescription
Make your clinical decision with SmPC guidance. If appropriate, generate a private prescription electronically — auto-populated with patient details, medication, dosage, and your prescriber information. If not appropriate, document your clinical reasoning for the refusal.
Payment, Follow-Up & Audit
Process payment via Stripe or PayPal. Generate GP notification letter. Schedule follow-up if required. Complete audit trail — consultation notes, clinical decisions, consent, and prescriber details — stored automatically and ready for any GPhC inspection.
Consultation Features
What RxSure Pharmacy Consultation Software Includes
Every tool you need to deliver safe, compliant, and efficient pharmacy consultations
SmPC-Guided Workflows
Consultation templates built from Summary of Product Characteristics data. Every clinical question, safety check, and contraindication screening is embedded in the workflow — ensuring no critical step is missed during any consultation.
Pre-Screening Questionnaires
Patients complete medical history, allergy, and medication questionnaires before their appointment. You review responses in advance — arriving at the consultation fully informed and ready to focus on clinical assessment.
Online Booking System
Branded booking page where patients browse your services, select a consultation type, choose an available slot, and pay upfront. Reduces no-shows, eliminates phone booking admin, and attracts new private patients 24/7.
Video Consultations
Conduct remote pharmacy consultations via built-in video conferencing. Same SmPC-guided workflow, same safety checks, same audit trail. Expand your reach beyond walk-in patients to serve patients across the UK.
Private Prescription Generation
After a successful consultation, generate a professional private prescription electronically. Auto-populated with patient and medication details. Branded with your pharmacy identity. Fully compliant with UK prescribing regulations.
Compliance Dashboard
Real-time compliance overview: consultation completion rates, audit trail status, staff training records, DBS monitoring, insurance expiry alerts. Know your inspection readiness at a glance — no more scrambling before GPhC visits.
Ready-Made Templates
Pharmacy Consultation Services You Can Offer
SmPC-guided consultation templates for the UK's most popular private pharmacy services
Weight Management Consultations
Complete consultation workflows for Wegovy, Mounjaro, Saxenda, and Orlistat. BMI calculation, contraindication screening, dosage titration guidance, and follow-up scheduling built into the template. Patients book online, complete health questionnaires, and attend in-person or video consultations.
- BMI-based eligibility checks
- Titration schedules per medication
- Progress tracking & follow-ups
Travel Health Consultations
Destination-aware consultation templates for travel vaccinations and malaria prophylaxis. Cover Hepatitis A/B, Typhoid, Yellow Fever, Meningitis, Japanese Encephalitis, and antimalarials. Pre-travel health questionnaires capture itinerary, medical history, and vaccination records.
- Destination-specific vaccine recommendations
- Malaria risk assessment
- Multi-dose scheduling
Sexual Health Consultations
Sensitive, structured consultation templates for contraception, emergency hormonal contraception (EHC), STI screening, and erectile dysfunction. Guided clinical questions ensure completeness while maintaining patient dignity and confidentiality.
- Confidential pre-screening
- SmPC contraindication checks
- Follow-up appointment scheduling
Why RxSure
Why Choose RxSure for Pharmacy Consultations?
SmPC Safety — Not Just Forms
Most consultation software gives you blank forms to fill in. RxSure's templates are built from Summary of Product Characteristics data with embedded safety blocks. If a contraindication is detected, the system prevents prescribing — protecting your patients and your registration.
Beyond Consultations — Complete Platform
Pharmacy consultation software alone doesn't grow your private services. RxSure combines consultations with online booking, payment processing, e-prescribing, and compliance management. One platform replaces booking apps, consultation forms, prescription pads, and compliance spreadsheets.
Attract More Private Patients
Your branded RxSure profile acts as a digital front door. Patients find your services online, book consultations, and pay upfront. 24/7 booking means you capture patients outside pharmacy hours. Pre-screening reduces no-shows and consultation time.
Scale Across Multiple Sites
Running consultations across multiple pharmacy branches? RxSure's multi-site dashboard provides centralised control with per-site customisation. Track consultation volumes, compliance status, staff training, and revenue across every location from one login.
Transparent Pricing
Pharmacy Consultation Software Pricing
Start free, scale when ready. No hidden fees.
Standard
Then £199/month
- Full consultation features
- SmPC-guided templates
- Online patient booking
- Private prescription generation
- Compliance dashboard & audit trail
Pro
- Everything in Standard, plus:
- Video consultations
- Payment processing (Stripe/PayPal)
- AI clinical support
- Multi-site management
Explore more about RxSure's private prescribing capabilities
Pharmacy Consultation Software FAQ
Common questions about pharmacy consultation software in the UK
What is pharmacy consultation software?
Pharmacy consultation software is a digital platform that structures and documents clinical consultations conducted by pharmacists. It provides guided clinical workflows, pre-screening questionnaires, safety checks, and automatic record-keeping. RxSure extends this with booking, e-prescribing, payments, and compliance management for a complete private services platform.
Do I need consultation software for Pharmacy First?
Pharmacy First (the NHS clinical pathways service) requires pharmacists to document consultations and clinical decisions. While the NHS provides some systems, dedicated pharmacy consultation software like RxSure offers superior clinical workflows for private services that sit alongside Pharmacy First — such as weight management, travel health, and sexual health consultations.
What consultation templates does RxSure include?
RxSure includes SmPC-guided consultation templates for weight management (Wegovy, Mounjaro, Saxenda, Orlistat), travel health, flu vaccinations, sexual health, ear wax removal, hair loss, skin conditions, vitamin B12, and health checks. You can also build custom consultation templates for any service your pharmacy offers.
What are SmPC-guided consultations?
SmPC stands for Summary of Product Characteristics — the official clinical document for every licensed medicine. RxSure builds consultation templates from SmPC data, embedding contraindication checks, dosage guidance, side effect warnings, and clinical questions directly into the workflow. This ensures every consultation follows evidence-based clinical best practice.
Can I use pharmacy consultation software for video consultations?
Yes. RxSure Pro includes video consultation capabilities, allowing you to conduct remote consultations with the same SmPC-guided workflow, safety checks, and documentation as in-person appointments. This enables pharmacies to serve patients across the UK regardless of location.
How does pharmacy consultation software help with GPhC inspections?
GPhC inspectors assess consultation documentation, clinical governance, staff competency, and patient safety. RxSure automatically generates complete audit trails for every consultation, tracks staff training and CPD, monitors DBS and insurance expiry, and provides a compliance dashboard showing inspection readiness at a glance.
How much does pharmacy consultation software cost?
RxSure Standard starts at £199/month (free for 1 months) including consultations, booking, prescriptions, and compliance. The Pro plan at £199/month adds video consultations, payment processing, AI support, and multi-site management. No per-consultation fees and no platform fees on payments.
Can I manage consultations across multiple pharmacy branches?
Yes. RxSure's multi-site dashboard lets you manage consultations across all your pharmacy locations from one account. Track consultation volumes, compliance status, and staff performance per site. Each branch can have custom branding while maintaining centralised clinical governance and reporting.
From Our Blog
Related Reading
Start Running Better Pharmacy Consultations Today
Join 50+ UK pharmacies already using RxSure for guided, compliant, and efficient private consultations.