Help Centre

Find answers, guides, and support for RxSure

Getting Started

How to create your RxSure account

Step-by-step guide to signing up and setting up your profile.

5 min read

Setting up your first service

Learn how to add services and configure SmPC consultation templates.

8 min read

Adding team members

Invite staff to your pharmacy and set their permissions.

4 min read

Connecting your booking page to your website

Embed your booking widget or link to your profile page.

6 min read

Booking & Appointments

Managing your availability

Set your working hours, breaks, and days off.

5 min read

Handling walk-in patients

Quick registration for patients who arrive without a booking.

3 min read

Cancellations and refunds

How to cancel bookings and process refunds when needed.

4 min read

Appointment reminders

Configure email and SMS reminders for patients.

4 min read

Consultations

Running a consultation

Step-by-step guide to completing a consultation using SmPC templates.

8 min read

Understanding SmPC template blocks

How contraindication blocks and warnings work.

6 min read

Generating prescriptions

Create and print prescriptions from consultations.

4 min read

Sending GP notifications

How to prepare and send GP notification letters.

5 min read

Can't find what you're looking for?

Our support team is here to help.

Email Support

contact@rxsure.co.uk

We respond within 24 hours

WhatsApp

+44 7475 091929

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FAQ

View frequently asked questions

Common questions answered

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